~Guarantee and Return Policy~
We currently ship any order anywhere in the United States. Please see our shipping.
We are available 24 HRS. a day. Please note: Our online store is OPEN but our office will be closed on all major U.S HOLIDAYS.
Each purchase is backed by our 30 DAY MONEY BACK GUARANTEE, less shipping and handling fee if not delighted. We don't give a refund for damaged merchandise but we will be glad to replace it only, if you let us know upon reciept of the merchandise and found out it's defective. Return the defective item as soon as possible for replacement.
Wall clock Guarantee Certificate:
We give one year mechanical or quartz wall clock guarantee certificate. We will repair, at no charge the mechanism and actual movement of a wall clock if it proves defective within 1 YEAR of purchase date.
Simply return the wall clock, postage pre-paid and insured to: CUSTOMER SATISFACTION, P.O. BOX 1600, WOODLAND HILLS, CALIFORNIA 91365 with the guarantee certificate that accompanied the wall clock. Include $15.00 per item to cover cost of shipping/handling return postage and insurance. This guarantee does not cover any glass or wood facings, nor wall clock subjected to unauthorized repair, modification or abuse.
You may return an item for a refund or replacement within 30 DAYS of the shipment date. Shipping and handling are non-refundable. You may want to insure your return; we can not be responssible for lost or misdirected returns. In general, you may return merchandise (EXCEPT WALL CLOCK REPAIRMENT) to the fallowing address:
Steve/Rowena Kalnasy, AlohaSports Gallery, 59-561 Ke-iki Rd. Haleiwa, Hawaii 96712. If you have any question, regarding your order/orders, please feel free to contact us at: firstname.lastname@example.org. Thank you.
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